Terms of service

SHOP POLICIES

• It's important to me that you love your quilt as much as I do. If you're unhappy in any way with an item you've ordered, please let me know as soon as possible.

• The down-payment is refundable only until work starts. Once I begin working on your quilt, the down-payment becomes non-refundable.

• I check every quilt for any defects in materials or workmanship before shipping. Quilts that have been laundered after reaching their delivery destination may not be accepted for return.

• I will accept items returned in their original condition- unsoiled, unlaundered, and unaltered in any way. Please note that all items for return must be shipped in the same kind of packaging (wrapped in plastic) as they were originally shipped.

• Once the item has reached me and has been determined to meet the above criteria, I will gladly refund the purchase price, minus shipping.

• Please contact me within 48 hours of your purchase being delivered to you if you are returning an item.

• Item must be returned within 10 business days.